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Aged Care Support, from People Who Know the Illawarra

Local, experienced, and here for the long run, Igknight helps older members of our community stay independent, connected, and supported at home.

Whether you’re planning your own care or helping a parent navigate theirs, we’re a phone call away.

Support for an elderly man using a computer

Support that fits around your life, not the other way around

At Igknight, ageing well means staying connected – to your home, your community, and the people who matter to you. We provide one on one, in one on one support at home or community access across the Illawarra, built around what you actually need.

We’re an associated provider for the Support at Home (My Aged Care) Program, and we bring the same local, relationship-first approach to aged care that we’ve built our name on in disability support over the past 6+ years.

Our team

  • 50+ local staff, based in and around the Illawarra
  • Skilled and educated, caring support workers matched to your needs and personality
  • A registered nurse and clinical team overseeing care quality

Services include

Domestic assistance – light cleaning, home organisation
Personal care and medication support
Grocery shopping and meal preparation
Transport, accompanied by a support worker
Access to social, community & recreational activities

You're supported by people who stay connected

Our members are supported with input from their adult children, and many direct their own care entirely. We work whichever way suits you best. Either way, you’ll deal with a consistent, familiar team – not a rotating roster of strangers.

igknight, disability support coorrdination, wollongong, NDIS, Fred David

Fred David

Owner • Managing Director • Lead Mentor, Community Access Services

Fred has a strong foundation in supporting and enhancing the lives of people with disabilities. With a background in ministry, he has extensive experience in supporting young people through difficult lifestyle changes. His passion for community inclusion is evident in his work. In 2017, Fred established Cycle Tours NSW, a tourism business focusing on customised cycle tours. By 2018, his enthusiasm for cycling and community support led him to provide individual support to people with disabilities.
At Igknight, Fred's dedication is to support you in living your best life, being included, and staying connected in your community.

igknight, disability support coorrdination, wollongong, NDIS, Janet David

Janet David

Owner • Director • Registered Nurse • NDIS Compliance

Born, raised, and living in Wollongong, I trained in nursing at UOW and have provided disability and aged care support to people from all walks of life since 1994. I have worked in both government and private organisations, offering clinical and practical support to some of the most complex individuals in our community. One of my favourite aspects of this work is seeing the joy on someone's face when they achieve something they never thought possible, from the smallest to the biggest goal. Everyone deserves a full and happy life – Igknight is one way I can contribute to making that happen.

igknight, disability support coorrdination, wollongong, NDIS, Cherie Crowe

Cherie Crowe

Manager, Community Access Services

Cherie started working in the disability sector while she completed a Bachelor of Arts with Honours in Psychology at the University of Wollongong. For nearly thirty years, Cherie has worked in community services in the Illawarra and Shoalhaven regions. This has included working across the disability sector, aged care sector, providing carer supports, and in a mental health recovery program. During this time, Cherie also completed a Diploma of Dementia Care with the University of Tasmania. Cherie loves that each person she encounters through her work is unique, and that the NDIS allows for person-centred, individualised supports. Cherie also strongly believes in building good relationships with other networks and providers, working together with the participant to achieve their goals.

Understanding your Support at Home funding

Most people coming to us for aged care support already have an approved Support at Home Program classification (or Transitioned Home Care Package 1-4), set by My Aged Care. These classifications, Levels 1 to 8, determine how much funding you have available and what kind of support it can cover.

Igknight have experienced Care Partners to manager your care and budget complying with the Support At Home Program guidelines.

Lower levels (1–2)

A small amount of help to stay safely and comfortably at home.

Mid levels (3–5)

More regular support across daily living, domestic help, and community access.

Higher levels (6–8)

More complex or higher care needs, including clinical and personal care support.

Not sure where you sit, or haven't applied yet?

If you don’t yet have a Support at Home approval, the process starts with My Aged Care. Depending on your circumstances, we may be able to help you through the process, and support you once you’re approved.

GETTING STARTED WITH IGKNIGHT

1

Get in touch by phone, email, or the form below

2

A conversation about your needs & approved funding, and what support looks like day to day

3

We match you with the right support worker(s) and build a plan around your goals

4

Ongoing, consistent support from a team that checks in regularly

Support outside the Support at Home Program

Not everyone needing support has, wants, or qualifies for government-funded aged care and that’s completely fine. We also provide private fee-for-service support for older members of our community and their families, on the same terms of quality and consistency.

This is a good fit if you…

  • Are waiting on a Support at Home assessment or approval
  • Want support that goes beyond what your current funding level covers
  • Simply prefer to arrange and pay for support privately

What this can include

  • Any of our standard aged care services above, arranged flexibly
  • Support for specific needs – recovery after hospital, extra help during a busy period, or ongoing lifestyle support
  • Straightforward, transparent pricing – no funding paperwork required

"I have been a client of Igknight since they commenced support at home aged care services in June 2026. I am impressed with the quality of service and the personal attention to my particular requirements. The support staff are friendly, caring, thorough and punctual. From personal experience I can highly recommend Igknight support at home services."

Neville★★★★★

Ready to talk about organising care?

Whether it’s for you or someone you love, we’re a phone call away.