Empowering
Lives Through
Support.
What We Do
igknight provides individual support in-home or in the community. All support is one-on-one (1:1) and can be varied according to your needs during our service agreement process.
- Social and Community Activities
- Daily Living Support (assistance with daily living tasks/skills)
- Therapy Support – Speech Pathology
- Therapy Assistance
- Support Coordination
- Psychosocial Recovery Coaching
NDIS Support Services
- Social and Community Participation
- Daily Living Supports
- Support Coordination
- Therapy Services
- Psychosocial Recovery Coach
Daily Living Supports
Assistance with daily life, provides assistance or supervision of personal tasks during day-to-day life that enable the participant to live as independently as possible. These supports are provided individually to participants and can be provided in a range of environments, including your own home.

Support Coordination
Support coordination helps you to make the best use of your supports in plan. Our Support Coordinator will help you navigate your plan and understand your support preferences. We will help you understand your plan and connect you with services that best meet your needs. Our coordinators will enable you to live your best life with you in the driver’s seat. We will work with participants, their families and carers to build their confidence and skills to implement their plan more independently.

There are three levels of support coordination that can be included in your plan:
- Support connection: This support is to build your ability to connect with informal, community and funded supports enabling you to get the most out of your plan and pursue your goals.
- Support coordination – coordination of supports: This support will assist you to build the skills you need to understand and use your plan. A support coordinator will work with you to ensure a mix of supports are used to increase your capacity to maintain relationships, manage service delivery tasks, live more independently and be included in your community.
- Specialist support coordination: This is a higher level of support coordination. It is for people whose situations are more complex and who need specialist support. A specialist Support Coordinator will assist you to manage challenges in your support environment and ensuring consistent delivery of service.
Therapy Services
At igknight, it is recognised that communication goes beyond words. Speech Pathology services start with a comprehensive assessment of each participant’s individual needs.
A skilled Speech Pathologist, supported by a dedicated Therapy Assistant, works to enhance communication and language abilities, enabling participants to build relationships, participate in their community, and carry out daily activities that are meaningful and essential to them.
In addition to communication support, the Speech Pathologist also evaluates safe eating and drinking practices. They develop personalised Mealtime Management Plans and provide training for support workers and carers to ensure safe eating and drinking habits are maintained.


NDIS Referral Process
- Referring for NDIS
- Payment
- Setting Up
- NDIS Code of Conduct
- NDIS Support Steps
- Complaints
- Easy Read Handbook
Referring an NDIS Participant
igknight is a registered NDIS provider
If you would like to refer an NDIS participant to igknight, we offer a comprehensive onboarding process to make it as easy as possible.
Paying for Support
Support can be paid for using your Private funds or your NDIS funds (self, plan or agency-managed). Our charges are based on the current NDIS Pricing Arrangement. We provide detailed fortnightly invoices and individually track the agreed funding amount.
Supports can also be paid with private funds.
Setting Up Support
igknight delivers support that meets your personal needs and values, in accordance with your NDIS plan. We ensure meaningful, purposeful support that fits you. We talk to you and your carer to match you with the right support person (Mentor, Coordinator, or Therapist).
NDIS Code of Conduct
We operate in accordance with NDIS Code of Conduct and people who work with igknight take a range of training as part of their induction as well as participate in ongoing professional development.
Steps to Starting NDIS Funded Support
- Referral from you, your carer, NDIS Support Coordinator, or others
- Contact the igknight intake team
- Service Agreement meeting (NDIS or private funded support)
- Sign Service Agreement and Budget/Quote – Schedule of Support
- Funds/Budget tracking system – invoicing fortnightly
- Progress notes – through a secure online system called Day Spring Care (DSC)
- Annual NDIS report for review (if needed)
Feedback and Complaints
If you would like to make a complaint or provide feedback about igknight or your NDIS experience, please download our easy-to-read information about complaints and privacy.
Easy Read Participant Handbook
This handbook is a guide created for you, so you can learn more about the disability services that are available to you and how we can assist you. Find out all you need to know about us, what we do, the services we offer and most importantly how we will work with you to meet your needs.
Private Fee Support
Aged Care Services
At igknight, we are dedicated to the health and well-being of all individuals, focusing on physical, mental, and social aspects.
We believe that maintaining functional movement and overall health is essential for aging well.

- In-home care support
- Exercise programs for individuals and group classes
- Therapeutic support for individuals
Activities you enjoy - self/private funded
Any where you can afford, we will try and support you to do it. Here are some example activities:
- Day to day skill building
- Support for an adventure activity
- Overnight holidays
- Bush walking
- Fun park rides
- Visit the zoo
- Zip line
Cycling Tours
Cycle Tours NSW is an expansion of igknight that offers customised cycling tours in the Illawarra, Shoalhaven and Southern Highlands.
Your NDIS funds can be used as well as private funds. For more info visit the website – www.cycletoursnsw.com